Patient Information

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Patient Forms

If you are a new patient to our office, please visit our patient forms page to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival.  Thank you and please contact our office if you have any questions at all.

Payment Options

For your convenience, we accept cash, personal checks, money orders, and most major credit cards. Payment is expected at the time services are performed.  Feel free to contact our office If your treatment plan requires more comprehensive dental work and you want to discuss financial arrangements.

   
Dental Insurance

Dental insurance is a misnomer since it does not insure you against major dental issues like health insurance plans do for large medical expenses. Instead, we view them as discount plans. Our office has a normal list of fees we charge, and when we contract with your dental plan that effectively commits us to their lower discounted fees. Yay you! Additionally, they can also act as a third party payor which means they will pay us, on your behalf, after the work is done. Sadly, we’ve learned that after all the work is done they will delay payment, ask for more information (again delaying payment), deny the service which permanently delays payment. Most plans are limited to $1500 after which you become responsible, which can be a surprise if you aren’t keeping track. We work very hard to understand your individual plan so that we can minimize surprises.

Unfortunately, some plans lower our standard fee so low and or delay payment so often that we can’t afford to accept them.   Many patients suffer with poor dental plans that force them to go to offices they wouldn’t normally go to.  Because there are so many plans out there, we suggest (1) study the list that your plan provides either online or in a booklet that shows all the doctors (providers) that have contracted with them. (2) Call us and see if we have experience with your particular plan. 

The secret to getting good results from your plan is to be familiar with it and all their rules.

 Call your plan provider and be specific about what YOU want to happen, and invite your plan representative to guide you.  Be firm and specific about your goals.

  1. Call your plan provider and be specific about what YOU want to happen, and invite your plan representative to guide you.  Be firm and specific about your goals.
  2. Take the name of the person you are speaking with and their employee number.
  3. Ask them how, and what documents are needed to get the best coverage for your needs.
  4.   Be nice.  They usually want to help.  So few call nicely and ask for guidance.

Our In-House Plan

If you are frustrated with your dental plan benefits or have no access to a plan we have created our own.  It is a simple plan that requires a yearly fee and provides comparable discounts.  It must help because over a quarter of our patients use our plan.


Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative.  We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.


Contact Us

We encourage you to contact us with any questions or comments. Please call our office at 801-782-9269 or use the quick contact form below.

Testimonials

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